Hi-Focus places significant value on the relationship we have with our Distribution Partners across various states. we are committed to continuing to build a world-class, market-leading network with mutual objectives and goals.
A major element to our competitive strength is a global sales and distribution strategy anchored by the strongest, best-in-class local distributors.
Our Distribution Partners each bring unique skills and knowledge to our end customers across the states. We continue to optimise the individual value of each Distribution Partner, enabling us to bring local expertise to our global network.
Sales & Marketing
“What we ultimately want from a buyer is not a sale, but a relationship”.
We have more than ten years of experience in marketing research, which gives us the necessary knowledge and wisdom.
The basis of our success is our good relations with clients, regional partners, employees and local communities. We constantly introduce new knowledge, technologies and innovative research ideas to enhance solutions for our clients.
Our unified sales and service force enables us to deliver operational success in cash management leading to increased productivity, profitability and ultimate customer satisfaction.
One of the biggest strength of our Organization is our Technical support team, we are having a toll free number which works on 9-9 basis with the backbone of 18 membered team ,we are giving support on 9-9 basis with multilingual tech support services in multiple language (English,Tamil,Hindi,Telugu & Malayalam)
The Service Desk is the single point of focus for all our clients to request services and report problems. The service desk processes include tracking and escalation procedures. In addition, the Service Desk is responsible to identify the causes of service issues and correct them with the span of 3 days.