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Privacy Policy

Hi-Focus Digital Technology Co., Ltd. (“Hi-Focus,” “we,” or “us”) believes that protecting the security and privacy of your personal information is important. This Privacy Policy (“Policy”) has been designed to inform you how Hi-Focus collects, stores, uses, and shares your personal information within its application scope. Please review this Policy before using any Hi-Focus services available on the website www.hifocus.com (“Service”).

Scope of the Policy

This Policy is applicable to all Hi-Focus websites that link to it (collectively, the “Site”). For certain features or services of our Site, additional privacy notices or addenda may apply. The Hi-Focus Site may contain links to third-party websites. Your personal information might be collected by third parties when you use their services; therefore, Hi-Focus encourages you to learn about the privacy practices of those third parties carefully.

If the personal information you submitted to us contains other individuals’ information, you warrant that you have obtained the approval of such individuals.

This Policy may be modified from time to time and will be posted on this page. By accessing the Site, you acknowledge that you have agreed to our processing of your personal information in accordance with the Policy.

Collection of Your Information

When you use the Site, Hi-Focus may collect certain information about you as described in this Policy. This information includes data that you actively and voluntarily provide and information that is generated by us in connection with your use of the Service. As permitted by applicable law or after obtaining your prior consent, we may further collect personal information necessary for your use of services provided by third parties.

Categories of Personal Information We Collect:
  • Contact Information:Name, email address, phone number, company information (e.g., business type/role, location, contact details, industry, postcode) provided through forms like Subscribe Newsletter, Technical Support, and User Center.
  • Feedback and Support Information:Feedback questions, email content, suggestions, or queries are submitted via support requests, surveys, or online chat.
  • Interaction Data:Information about your interaction with our Service, including device information, operating system details, sites and services accessed, and the date and time of your visit.
  • Automatically Collected Information: IP addresses, cookies, visitor volume, access time, and user preferences.

Contact Us For Any Query

For questions about Hi-Focus’s use of your personal information, contact us at info@hifocuscctv.com .We will respond within the timeframe required by applicable laws. Please include your name, country/region of residence, preferred contact method, and details of your inquiry.

CONTACT US